We want you to love your jersey. If something isn't right, here's how we handle it.

Return eligibility

Returns accepted within [X] days of delivery, unworn, unwashed, and in original condition with tags attached. To start, email [support email] with your order number.

Damaged items

Arrived damaged or defective? Contact us within [X] days with photos and we'll arrange a replacement or full refund at no cost to you.

Wrong item received

Wrong jersey, size, or colour? Tell us within [X] days with a photo and order number and we'll correct it right away.

Lost packages

If tracking shows your order lost in transit, contact us and we'll investigate with the carrier and resolve it.

Refund timelines

Approved refunds go to your original payment method within [X] business days of us receiving the return or confirming the case. Your bank may take additional days to post funds.

Non-returnable items

Customised/personalised jerseys and final-sale items may not be eligible unless faulty. [Confirm your rule.]

To start: email [support email] with your order number and reason.